FAQ

  • Let’s start by filling out the Contact page of this very website. Please do fill out your contact details so we may respond to you by email or telephone. And don’t forget to include your wedding dates! They’re very important to us. We always suggest a meeting with you both. This gives us a chance to get to know each other and for you to ask us everything you’d like to know. Once you’ve made up your mind to pick us, we will send over a contract for you to sign and return with a deposit.

    After this, all you need to do is check ‘Wedding Photographer’ off your to-do list and leave the rest to us!

  • There is no extra fee for full day weddings in Ireland. I really will travel to where ever your wedding is. Here are some of the counties I’ve attended weddings in. Meath, Cork, Sligo, Kilkenny, Galway, Carlow, Waterford, Wicklow, Kildare, Cavan, Dundalk, Mayo, Offaly, Kerry. For small weddings there is no travel fee for locations up to 60 km from Dublin. If you wish to go to a place farther than that, it will be 0.35 cents per kilometer.

  • For weddings it's typically around 8 -10 weeks with a "Sneak Peek" of the wedding within 72 hours. All of your images are delivered online in a private gallery and you'll be downloading the full resolution images! Each image is then individually post-produced.

  • We would love to cover your wedding story, no matter how far away the magic happens. We would, however, require you to provide travel and accommodation (or the cost of the same) in addition to the photography charges.

  • Yes, we do. For your wedding photos to come together as a beautiful, singular story, we process every image in the trademark Storyteller style of post-production. This involves color-correction, exposure-adjustment, selective black & white processing, clarity adjustments, tone-mapping and other incidental corrections.

  • Yes! We offer preciously custom-designed photo-books. In fact we urge all our clients to have their images printed, they have a charm of their own!

  • In case of cancellation, the booking fee is a non-refundable retainer at the time of booking,

  • Photographer retains copyright over the Photographic Work and is able to use it for self-promotion. The client may make unlimited reproductions of the Photographic Work for family and friends both online and offline. Focal is granted the right to use any photos for self-promotion. Credit will be given to the photographer. If you do not want your images used in this manner please let your photographer know during the booking process and we will honour your request.

  • Hours may be extended with mutual consent. The possibility of an extended wedding day should be discussed beforehand. The hourly package rate will apply.

  • Three Nails Photography _ photography (“us”, “we”, or “our”) operates the www.threenailsphotography.com website (the “Service”).

    This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

    We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.threenailsphotography.com

    > Service

    Service is the www.threenailsphotography.com website.

    Digital products

    Due to the nature of digital products, we cannot issue a refund once the files have been downloaded. However, I will consider granting a refund that meets certain internal criteria (e.g. duplicate order), and will grant refunds at our reasonable discretion. Nothing herein grants an obligation by Me to issue a refund. However, I will do everything possible to ensure that you are happy with your purchase! Please know that your satisfaction is our goal. I stand behind my products and with our customers! I want you to be satisfied with the outcome so I will make a reasonable effort to ensure that you are happy with your purchase! If for any reason the outcome is not what you expected, please reach out so I can help resolve the issue.

    > Purchases and payments

    We accept the following forms of payment:

    – Bank Transfers

    You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Euros. You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

    > Personal Data

    Personal Data means data about a living individual who can be identified

    from those data (or from those and other information either in our

    possession or likely to come into our possession).

    > Usage Data

    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    > Cookies

    Cookies are small pieces of data stored on your device (computer or mobile device).

    > Data Controller

    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

    > Data Processors (or Service Providers)

    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

    > Data Subject (or User)

    Data Subject is any living individual who is using our Service and is the subject of Personal Data.

    Information Collection and Use

    We collect several different types of information for various purposes to provide and improve our Service to you.

    Types of Data Collected

    Personal Data

    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you

    (“Personal Data”). Personally identifiable information may include, but is not limited to:

    > Email address

    > First name and last name

    > Phone number

    > Address, State, Province, ZIP/Postal code, City

    > Cookies and Usage Data

    Usage Data

    We may also collect information how the Service is accessed and used (“Usage

    Data”). This Usage Data may include information such as your computer’s

    Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

    Tracking; Cookies Data

    We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

    Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

    You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

    Examples of Cookies we use:

    > Session Cookies. We use Session Cookies to operate our Service.

    > Preference Cookies. We use Preference Cookies to remember your preferences

    and various settings.

    > Security Cookies. We use Security Cookies for security purposes.

    Use of Data

    ———–

    Three Nails Photography uses the collected data for various purposes:

    > To provide and maintain our Service

    > To notify you about changes to our Service

    > To allow you to participate in interactive features of our Service when

    you choose to do so

    > To provide customer support

    > To gather analysis or valuable information so that we can improve our

    Service

    > To monitor the usage of our Service

    > To detect, prevent and address technical issues

    Legal Basis for Processing Personal Data Under General Data Protection

    Regulation (GDPR)

    If you are from the European Economic Area (EEA), theodoro _ photography

    legal basis for collecting and using the personal information described in

    this Privacy Policy depends on the Personal Data we collect and the specific

    context in which we collect it.

    Three Nails Photography may process your Personal Data because:

    > We need to perform a contract with you

    > You have given us permission to do so

    > The processing is in our legitimate interests and it’s not overridden by

    your rights

    > To comply with the law

    Retention of Data

    Three Nails Photography will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    Three Nails Photography will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

    Transfer of Data

    Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

    If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.

    Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

    Three Nails Photography will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

    Disclosure of Data

    Disclosure for Law Enforcement

    Under certain circumstances, Three Nails Photography may be required to

    disclose your Personal Data if required to do so by law or in response to

    valid requests by public authorities (e.g. a court or a government agency).

    Legal Requirements

    Three Nails Photography may disclose your Personal Data in the good faith

    belief that such action is necessary to:

    > To comply with a legal obligation

    > To protect and defend the rights or property of theodoro

    photography

    > To prevent or investigate possible wrongdoing in connection with the

    Service

    > To protect the personal safety of users of the Service or the public

    > To protect against legal liability

    Security of Data

    The security of your data is important to us, but remember that no method of

    transmission over the Internet, or method of electronic storage is 100%

    secure. While we strive to use commercially acceptable means to protect your

    Personal Data, we cannot guarantee its absolute security.

    Your Data Protection Rights Under General Data Protection Regulation (GDPR)

    …………………………..

    If you are a resident of the European Economic Area (EEA), you have certain

    data protection rights. Three Nails Photography aims to take reasonable

    steps to allow you to correct, amend, delete, or limit the use of your

    Personal Data.

    If you wish to be informed what Personal Data we hold about you and if you

    want it to be removed from our systems, please contact us.

    In certain circumstances, you have the following data protection rights:

    > The right to access, update or to delete the information we have on you.

    Whenever made possible, you can access, update or request deletion of your

    Personal Data directly within your account settings section. If you are

    unable to perform these actions yourself, please contact us to assist you.

    > The right of rectification. You have the right to have your information

    rectified if that information is inaccurate or incomplete.

    > The right to object. You have the right to object to our processing of

    your Personal Data.

    > The right of restriction. You have the right to request that we restrict

    the processing of your personal information.

    > The right to data portability. You have the right to be provided with a

    copy of the information we have on you in a structured, machine-readable

    and commonly used format.

    > The right to withdraw consent. You also have the right to withdraw your

    consent at any time where Three Nails Photography relied on your

    consent to process your personal information.

    Please note that we may ask you to verify your identity before responding to

    such requests.

    You have the right to complain to a Data Protection Authority about our

    collection and use of your Personal Data. For more information, please contact

    your local data protection authority in the European Economic Area (EEA).

    Service Providers

    We may employ third party companies and individuals to facilitate our Service

    (“Service Providers”), to provide the Service on our behalf, to perform

    Service-related services or to assist us in analysing how our Service is used.

    These third parties have access to your Personal Data only to perform these

    tasks on our behalf and are obligated not to disclose or use it for any other

    purpose.

    Analytics

    We may use third-party Service Providers to monitor and analyse the use of our

    Service.

    > Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks

    and reports website traffic. Google uses the data collected to track and

    monitor the use of our Service. This data is shared with other Google

    services. Google may use the collected data to contextualize and

    personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to

    Google Analytics by installing the Google Analytics opt-out browser add.

    on. The add-on prevents the Google Analytics JavaScript (ga.js,

    analytics.js, and dc.js) from sharing information with Google Analytics

    about visits activity.

    For more information on the privacy practices of Google, please visit the

    Google Privacy & Terms web page:

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    Links to Other Sites

    Our Service may contain links to other sites that are not operated by us. If

    you click on a third party link, you will be directed to that third party’s

    site. We strongly advise you to review the Privacy Policy of every site you

    visit.

    We have no control over and assume no responsibility for the content, privacy

    policies or practices of any third party sites or services.

    Children’s Privacy

    Our Service does not address anyone under the age of 18 (“Children”).

    We do not knowingly collect personally identifiable information from anyone

    under the age of 18. If you are a parent or guardian and you are aware that

    your child has provided us with Personal Data, please contact us. If we become

    aware that we have collected Personal Data from children without verification

    of parental consent, we take steps to remove that information from our

    servers.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any

    changes by posting the new Privacy Policy on this page.

    We will let you know via email and/or a prominent notice on our Service, prior

    to the change becoming effective and update the “effective date” at the top of

    this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes.

    Changes to this Privacy Policy are effective when they are posted on this

    page.